Terms & Conditions

Effective Date: 17th June 2025

Welcome to KRWA. By accessing or using our website (www.krwa.co), you agree to follow these Terms & Conditions, along with our Privacy Policy and any other policies we publish. Please read them carefully before placing an order or browsing our site.

1. Using Our Website

Eligibility

Our website is intended for individuals who are 18 years of age or older. If you're under 18, please use the site under the supervision of a parent or legal guardian.

Your Account

If you create an account with us, it’s your responsibility to keep your login credentials secure. You're responsible for all activity under your account. Please inform us immediately at support@krwa.co if you suspect unauthorized access.

Prohibited Use

You agree not to:

  • Use the site for any unlawful activity
  • Interfere with the website’s operations, security, or performance
  • Attempt unauthorized access to restricted parts of the website
  • Use bots, crawlers, or similar tools without written permission
  • Upload harmful content such as viruses, malware, or spam

2. Products & Pricing

Product Information

We strive for accuracy in our product descriptions, images, and sizing. However, variations in screen display and natural materials may result in slight differences.

Prices & Currency

Prices are displayed in Indian Rupees (INR) by default, but you may view/pay in other supported currencies. Final charges depend on the currency selected at checkout. Prices may change without prior notice, and we reserve the right to correct pricing errors.

Availability

Product availability is not guaranteed. If an item becomes unavailable after purchase, we’ll notify you with the option for a refund or replacement.

3. Orders & Payments

Order Acceptance

When you place an order, it’s considered an offer to buy. We reserve the right to accept or reject any order at our discretion.

Payment Methods

We support multiple payment methods, including major credit/debit cards, UPI, net banking, and international gateways. By submitting payment details, you confirm you're authorized to use the selected method.

Order Confirmation

After placing your order, you'll receive an email confirmation. This does not guarantee acceptance—it only confirms we received your order.

Shipping

We ship within India and internationally. Shipping charges and timelines vary by location and are outlined in our Shipping Policy. Customs duties for international orders are the customer’s responsibility.

4. Returns & Refunds

Please refer to our Return & Refund Policy for full details. This policy is considered part of these Terms.

5. Intellectual Property

All content on this site—including images, text, videos, logos, and designs—is the property of KRWA or licensed partners. Protected under Indian and international copyright and trademark laws.

You may not copy, reuse, distribute, or modify any content without written permission.

6. User-Generated Content

By posting reviews, comments, or content on our site or social media:

  • You grant KRWA the right to use, display, and share the content in any medium, globally.
  • You confirm the content is original and does not infringe on others' rights.
  • We reserve the right to remove content that violates our values or applicable laws.

7. Disclaimer of Warranties

Our website, products, and services are provided “as is.”
We do not guarantee uninterrupted service, error-free content, or complete accuracy of information. Use of the site is at your own risk.

8. Limitation of Liability

To the extent permitted by law, KRWA is not liable for indirect or consequential damages (e.g., loss of profits or data) related to your use of the site or products.
Our maximum liability is limited to the amount you paid for the affected product/service.

9. International Use

We welcome international customers and ship worldwide. You are responsible for ensuring your use of the site and purchases comply with local laws. Additional customs duties, taxes, or fees (if any) are not included at checkout.

10. Changes to These Terms

We may update these Terms & Conditions periodically. Any changes will be shown with a new “Effective Date.” Continued use of the website means you accept the updated terms.

11. Governing Law

These Terms are governed by the laws of India. Any legal disputes will be resolved in the courts of Jaipur, Rajasthan.
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

12. Contact Us

If you have any questions about these Terms, we’re here to help:

📍 KRWA Office
A-22 Bajaj Nagar, Jaipur, Rajasthan, 302015, India
📧 Email: support@krwa.co