Privacy Policy
Effective Date: 17th June 2025
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (www.krwa.co), you agree to the practices described here.
1. What Information We Collect
We collect the following types of personal information:
Information You Provide:
When you interact with us—by creating an account, placing an order, subscribing to emails, submitting a form, participating in surveys, or leaving reviews—we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
Information We Collect Automatically:
We use cookies and similar technologies to collect data about how you interact with our website (see Section 5).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Handle payments securely
- Manage your account and provide customer support
- Send updates, newsletters, and promotional offers (with your consent)
- Personalize your experience on our website
- Analyze usage trends to improve our products and website functionality
3. When and How We Share Your Information
We do not sell your personal information. We may share it with:
Service Providers:
Trusted third parties who help us with shipping, payments, marketing, customer support, or IT services. These providers are contractually required to protect your data.
Legal Requirements:
We may disclose your data if required by law or if necessary to comply with legal obligations or protect the rights, safety, or property of KRWA or others.
Business Transfers:
If KRWA is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you if this occurs.
With Your Consent:
We only share your data with third parties when you provide explicit permission.
4. Your Rights and Choices
You have the right to:
-
Access and Correct Your Information:
Log in to your account to view or update your personal details, or contact us for help. -
Unsubscribe from Emails:
Opt out at any time by clicking “unsubscribe” in our emails or contacting us directly. -
Request Deletion:
You can request deletion of your personal data. We may retain some information as required by law or to complete pending transactions.
5. Cookies & Tracking Technologies
We use cookies to improve your experience on our site.
What Cookies Do:
Cookies are small files stored on your device that help websites remember you and how you interact with them.
How We Use Cookies:
- Keep you logged in
- Track site usage to improve functionality
- Remember your preferences (e.g., language, currency)
- Show you personalized content or relevant ads
Managing Cookies:
You can manage or disable cookies in your browser settings. Note: some features may not function properly without cookies.
6. How We Keep Your Data Safe
We use industry-standard security measures such as encryption and secure servers to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute safety.
7. Children's Privacy
KRWA is intended for adults only. We do not knowingly collect personal data from children under 13. If we learn that a child has submitted data, we will delete it promptly. Parents can contact us with concerns.
8. International Users
While KRWA is based in India, we serve international customers. If you’re accessing our site from outside India, please be aware your data may be stored and processed in India or other countries where our service partners operate.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Effective Date.” Continued use of the website implies acceptance of the new policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
📍 KRWA Office
A-22 Bajaj Nagar, Jaipur, Rajasthan – 302015, India
📧 Email: support@krwa.co